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  1. PSD Underwear Help Center
  2. General

General

Ordering & Billing

  • What payment methods do you accept?
  • Can I change or cancel my order?
  • Why was my order canceled?
  • Why did I receive a refund?
  • Why is my credit card being declined?
  • I placed an order but didn't receive a confirmation email

Shipping & Delivery

  • US Shipping Information
  • International Shipping Info
  • How do I track my order?
  • Tracking says delivered but I haven't received it, what do I do?
  • Do you offer express shipping?
  • Why does my tracking number say pre-shipment?

Returns & Exchanges

  • Return Policy
  • How do I return/exchange my order?
  • Can I exchange my order?
  • What do I do if I received the wrong item?

FAQ

  • How do I reset my PSD account password?
  • How do I unsubscribe from your emails?

Product Info & Size Charts

  • Men's Size Chart
  • Women's Size Chart
  • Kids Size Chart
  • When will out of stock items be restocked?
  • Do you carry 3XL briefs?
  • Do you have a store?

Contact Us

  • Our Contact Information
PSD Underwear Help Center